Store policy

Return Policy

We guarantee that all the pheromone products we sell deliver noticeable results or you get your money back. If you buy a pheromone product from us, give it a good field test over a period of at least several weeks and fail to notice any change in the way others respond to you, send the bottle back to us, and we will give you a full refund minus shipping. In fact, you may keep and experiment with the product for up to 30 days before requesting a refund! We just ask you to give the product a good solid testing. In many cases, it takes a few weeks to get the hang of working with pheromones. We have numerous resources to help you meet new people and improve your current relationships.

Shipping Policy

All our orders are packed and shipped promptly Monday through Friday except national holidays. Orders placed online are shipped within two business days.

Domestic Shipping Options: Orders to points within the United States are shipped by your choice of a number of different USPS (United States Postal Service) options. The price for each shipping option are listed below and are based on a one product order. There is a minimal increase for larger order sizes. These prices are subject to change. Please note that we are not responsible for lost or stolen orders and you are able to request the purchase of shipping insurance by choosing to ship USPS Express Mail.

* First Class Mail (FREE over $75!! – otherwise $7.95)

* Priority Mail ($9.95)

International Shipping Options: Orders to most international destinations also have a number of USPS (United States Postal Service) options. The price for each shipping option are listed below and are based on a one product order. There is a minimal increase for larger order sizes. These prices are subject to change. Please note that we are not responsible for lost or stolen orders and you are able to request the purchase of shipping insurance by choosing to ship USPS Express Mail International.

* First Class Mail International ($17.95)

International Buyers – Please Note:

Import duties, Customs fees, taxes, and Government charges are not included in the item price or shipping cost. These charges are yours, the buyer’s, responsibility. Please check with your country’s Customs Office to determine what these additional costs will be prior to buying. These fees are collected when you pick up the package from your local Post Office. They are levied by your country and are not additional shipping charges. Please note that we are not responsible for lost or stolen orders.

Packaging: Extemely discreet: plain manila envelope and the return address reads either “New Age Alternatives” or “Mountain West Communication”.